1. Terms of Service Agreement
This Terms of Service Agreement ("Terms") is a legally binding contract between you and Cherapunjee Innovations LLP ("us" or "we") governing your use of the Mighty Mumbai Board Game website(s) ("Sites"), content, official social media pages, and products (collectively, our "Services"). By using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use.
2. Updates to Terms
We may update these Terms, Privacy Policy, and other conditions at any time. Material changes will be notified by posting the amended Terms on our Services. It is your responsibility to review these periodically.
3. Age Restriction
Our Services are intended for users aged 8 and above. If you are between 8 and 17, your legal guardian must review and agree to these Terms and Privacy Policy on your behalf.
4. Limited License
You are granted a non-exclusive, non-transferable, revocable license to use the Services for non-commercial entertainment purposes.
5. Virtual Items
Any virtual items earned or purchased within the Services are for use only within the Services and hold no real-world value. We reserve the right to modify or eliminate them at any time.
6. Accounts & Security
You may be required to provide personal information to create an account. You are responsible for maintaining account security and are liable for all activities under your account.
7. Access Rules & Restrictions
You must be 8 or older.
No false identity or unauthorized accounts.
No illegal activities or harassment.
No cheats, bots, or unauthorized software.
8. Third-Party Services
We are not responsible for third-party content, policies, or services linked to our platform.
9. Ownership & Intellectual Property
All content, games, and assets within our Services belong to Cherapunjee Innovations LLP and are protected under copyright, trademark, and proprietary rights.
10. User Content
By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display it for promoting the Services.
11. Disclaimer
Our content is for informational purposes. We do not guarantee it is error-free or up to date. Products are provided "as is" without warranties. Use is at your own risk.
12. Limitation of Liability
We are not liable for damages arising from your use of the Services or inability to access them.
13. Indemnification
You agree to indemnify us against claims arising from your use of our Services or violations of these Terms.
14. Dispute Resolution
Disputes will be resolved via arbitration under the Arbitration and Conciliation Act, 1996, in Mumbai, India.
15. Governing Law
These Terms are governed by Indian law, with disputes resolved in Mumbai, India.
16. Severability
If any provision is deemed invalid, the remaining provisions remain in full force.
17. Contact Information
For any questions, contact us at info@cherapunjee.com.
Privacy Policy
1. Information We Collect
Personal details (name, email, payment details) for purchases and account registration.
Payment-related information is collected only by authorized Payment Aggregators.
2. How We Use Information
Process orders, improve services, and communicate offers.
Provide customer support and collect feedback.
Use anonymized data for analytics.
3. Sharing Information
We do not share personal data with third parties except for service fulfillment or as required by law.
4. Cookies & Tracking
We use cookies for performance analysis. You can control cookies through browser settings.
5. Data Security
We implement industry-standard security practices to protect your data.
6. Your Rights
You can request data access, correction, or deletion. Contact hello@cherapunjee.com for privacy inquiries.
Shipping & Delivery Policy
Orders are dispatched within 2-3 working days.
Delivery within India takes 4-5 working days (may vary for non-metro locations or due to unforeseen delays).
Free shipping for orders above ₹1,999/-.
Tracking details will be shared post-dispatch.
Return, Refund & Cancellation Policy
1. No Returns/Refunds
We do not accept returns or offer refunds unless the product is damaged during shipping.
2. Damaged Items
"Damage" includes missing elements or packaging damage.
Contact us within 24 hours of delivery with proof (photos) to request a replacement.
No refunds will be issued.
3. Cancellation Policy
Orders can be cancelled before dispatch by contacting info@cherapunjee.com.
Once shipped, orders cannot be cancelled.
4. Replacement Process
Verified claims will be processed within 4-5 working days.
Shipping costs for damaged item replacements are covered by us.
For queries, contact info@cherapunjee.com.